PointClickCare
65 Case Studies
A PointClickCare Case Study
PharmScript, a pharmacy services provider for long-term care facilities, faced the challenge of managing a rapidly increasing customer base and a growing demand for ePrescribing capabilities from its clients. To address this, they partnered with vendor PointClickCare and implemented its Integrated Medication Management solution.
PointClickCare's solution automated key workflows, such as matching prescriptions to residents and processing refills, which dramatically improved operational efficiency and patient safety. The results were significant; PharmScript increased the number of beds it served from 4,000 in 2011 to 125,000 in 2021. The automation also saved an estimated 70-80 work hours daily at a single location by processing thousands of refills without manual intervention. PointClickCare's technology provided a safer, more efficient way for PharmScript to scale its services.