Case Study: Lifespace achieves higher quality ratings and fewer rehospitalizations with PointClickCare Nursing Advantage

Lifespace boosts Five-Star Quality Ratings 15% with PointClickCare

Lifespace Communities, a not-for-profit group of 17 continuing care retirement communities, faced a challenge in maintaining consistent nursing documentation across its seven-state network. This inconsistency made it difficult to monitor quality of care and required time-consuming updates to meet evolving regulatory requirements. They turned to PointClickCare's Nursing Advantage solution to address this.

By implementing PointClickCare's Nursing Advantage, Lifespace gained access to comprehensive, up-to-date assessments that ensured regulatory compliance. The solution provided consistent documentation and deep clinical insights, which led to a 15% increase in quality ratings and a 26% decrease in rehospitalization rates. Additionally, Nursing Advantage saved an estimated 80 hours of administrative work with each significant regulation change.