Case Study: Health Services Management reduces readmissions with PointClickCare Virtual Health

Health Services Management reduces readmissions 17% with PointClickCare

Health Services Management, a Florida-based nonprofit operator of skilled nursing and assisted living facilities, faced challenges in supporting nursing staff after hours and providing continuous resident care. They turned to PointClickCare to implement its Virtual Health solution to address these care gaps.

The Virtual Health solution from PointClickCare provided an integrated platform for 24/7 access to physicians, streamlining operations and keeping care teams aligned through the EHR. Notable results included a 17% year-over-year decrease in readmission rates and a 40% increase in utilization due to the integration, leading to more efficient and cost-effective care delivery.

Health Services Management