Case Study: Community Hospital of the Monterey Peninsula improves overdose identification and care coordination with PointClickCare

CHOMP improves overdose identification with PointClickCare as fentanyl-related overdoses rise 97%

Community Hospital of the Monterey Peninsula (CHOMP) faced the challenge of identifying and treating patients with substance use disorders in real time to prevent overdoses. Relying on delayed public health data and facing patient stigma that often prevents honest disclosure, CHOMP needed a way to proactively flag at-risk individuals and coordinate care across multiple stakeholders. They partnered with vendor PointClickCare to implement its collaborative healthcare technology platform.

By using PointClickCare's platform, CHOMP automated the flagging of patients based on symptoms and diagnoses that could indicate an occurring or imminent overdose. This enabled real-time alerts to care teams, facilitating immediate intervention and confidential coordination with a substance use response team. The solution improved the identification of previously undiagnosed overdoses and allowed CHOMP to successfully connect with difficult-to-reach patients to coordinate critical follow-up care, all while supporting a larger institutional effort to reduce stigma and ensure fairer treatment.