Case Study: Bartlett Regional Hospital improves substance use disorder care coordination with PointClickCare

Bartlett Regional Hospital boosts buprenorphine MAT retention to 63.6% with PointClickCare

Bartlett Regional Hospital, a geographically isolated hospital in Juneau, sought to proactively mend its community's support system for patients with substance use disorder. The challenge was coordinating care both inside the hospital and across independent community providers to ensure consistent support. They implemented the Emergency Department (ED) Optimization solution from PointClickCare to address this gap.

The PointClickCare platform provided a large ADT-based collaboration network and PDMP integration, enabling better tracking of patient visits, critical information sharing, and consistent care across shifts. This solution helped Bartlett achieve a 63.6% retention rate for patients in a buprenorphine program, significantly above the national average, and reduced drug-related infections entering the ED.

Bartlett Regional Hospital