Case Study: Ascension Illinois improves post-acute care visibility and reduces readmissions with PointClickCare PAC Management IQ

Ascension Illinois reduces readmissions and logs 109 ED saves with PointClickCare

Ascension Illinois, a faith-based hospital system, faced challenges due to a lack of real-time visibility into patient data after discharge to skilled nursing facilities. This lack of insight, coupled with manual tracking workflows and delayed claims data, prevented proactive care and created barriers to reducing avoidable readmissions. To address this, they turned to PointClickCare's PAC Management IQ solution.

By implementing PointClickCare's PAC Management IQ, Ascension Illinois gained real-time insight into patient statuses, enabling clinicians to proactively catch medication errors and intervene to prevent unnecessary hospital visits. This resulted in significant time savings and improved efficiency for case management staff. The solution had a measurable impact, evidenced by 109 emergency department saves and a notable reduction in rehospitalizations and readmissions.