Case Study: ABHOW improves internal processes and quality of care with PointClickCare

ABHOW serves 5,500 residents with PointClickCare

ABHOW, a group of 11 Continuing Care Retirement Communities, faced significant challenges with its inefficient mix of paper and computer-based processes for tracking resident information. This outdated system consumed excessive time on administrative duties, detracting from the focus on resident care. To address this, ABHOW chose to implement the PointClickCare electronic health record (EHR) platform.

By implementing PointClickCare's EHR, ABHOW was able to completely redefine its internal workflows and processes. The solution provided deep insight into resident needs and integrated with existing financial and clinical tools. The result was a tremendous improvement in the quality of care, enabling better decision-making and allowing staff to focus more on residents rather than administrative tasks. PointClickCare also provided invaluable support by anticipating and adapting to regulatory changes.

ABHOW