Case Study: Service NSW achieves faster monthly major releases with Plutora Enterprise Release Management

Australia state government initiative ramps up production with Plutora’s Enterprise Release Management solution

Service NSW, the New South Wales government initiative that delivers 800+ government transactions through a single digital service, needed a single point of contact to onboard many agencies and rapidly ramp up delivery. With high stakeholder expectations, complex release cycles and existing tools that were too restrictive, the team required a fast, best-practice solution to manage releases and test environments.

They adopted Plutora’s cloud-based release and test environment management to replace spreadsheets and emails with a single source of truth. The trouble-free setup enabled three integrated release environments, monthly major releases, streamlined approvals and testing, and clear productivity gains as more agencies are connected.

Service NSW

Jarrod Roberts

Release and Environment Manager