Case Study: TUI Group achieves a successful project-to-product transformation with Planview

Tui Group Succeeds In Shifting From Project To Product Using The Flow Framework

TUI Group, a global travel company, needed to consolidate its technology stack and shift from a project-based IT model to a product-oriented organization as part of a broader digital transformation accelerated by COVID. The company turned to Planview and the Flow Framework® to better measure software delivery and business value, identify bottlenecks, and guide investment decisions.

Using Planview Viz and Flow Metrics dashboards, TUI Group’s teams gained a shared view of flow across product lines and became more proactive in managing risks and improving customer outcomes. With Planview, they moved away from reactive issue handling, reduced wasted effort, and improved visibility for product managers and owners, enabling more predictive and outcome-focused delivery.

TUI Group

Pieter Jordaan

Chief Technology Officer