PlanSource
26 Case Studies
A PlanSource Case Study
Renesas Electronics, a Milpitas-based semiconductor firm with 3,500 employees, faced a manual, paper-based benefits process that caused errors and heavy HR workload. To stabilize the employee experience, add consolidated billing and other services, and implement carrier integrations, Renesas implemented the PlanSource benefits administration and self-service platform (initial implementation Sept 2020, rollout beginning May 2022).
PlanSource drove the project—conducting data migration, configuring the system (including COBRA and consolidated billing), managing integrations, and providing training and support—while working closely with Renesas. The deployment delivered a more user-friendly employee experience, automated processes that significantly reduced HR administrative burden, seamless vendor integrations, and fast timing (system online within one month, full go-live in six months), earning a 5 out of 5 customer satisfaction score.