Case Study: ID Watchdog achieves faster, more comprehensive identity protection for members with PlanSource

Linda has become one of the many victims of identity theft. Unfortunately, it happened to her twice

ID Watchdog, a provider of identity theft protection, faced the challenge of protecting members like Linda who experienced repeated, complex identity theft incidents that traditional monitoring failed to catch or resolve. To scale and deliver its True Identity Protection service through employer benefits, ID Watchdog partnered with PlanSource to make comprehensive monitoring and response available to employees.

Using PlanSource to distribute ID Watchdog’s solution, the vendor helped implement rapid credit alerts (within minutes, or up to 36 hours—about 7 days sooner than other providers) and a monitoring network of billions of identity data points that can detect threats up to 90 days sooner than credit-only approaches. The result was faster detection and hands-on resolution for customers — exemplified by Linda, whose fraudulent accounts were identified and handled by ID Watchdog’s team — delivering measurably earlier warnings and more comprehensive protection through PlanSource.

ID Watchdog

Linda O.

ID Watchdog