Case Study: Permasteelisa Group improves warranty issue tracking and project documentation with PlanGrid Build

Permasteelisa Group - Customer Case Study

Permasteelisa Group, a major construction and facade specialist, sought to improve the efficiency and accuracy of its warranty and service division's work. The vendor, PlanGrid Build, provided its construction productivity software to modernize how the team managed project information and resolved issues.

By implementing PlanGrid Build's solution, the Permasteelisa Group team gained the ability to instantly review all pertinent drawings and specifications on-site. The software also allowed them to maintain a detailed history of warranty issues with notes and photo documentation, which proved extremely beneficial for resolving current problems and understanding the history if an issue reoccurred. PlanGrid Build's technology drastically improved the efficiency and speed of sharing information, leading to improved accuracy and lessened human error for the customer.

Permasteelisa Group

Nick Sundberg

Warranty PM