Case Study: Chick-fil-A builds better-connected construction teams with PlanGrid Build

How This Atlanta Fast-Food Giant Builds Better with Data

Chick-fil-A, a major fast-food chain, needed to maintain strong connections and ensure high performance across its widespread, geographically dispersed construction teams responsible for building and remodeling its restaurants. To address the challenge of team isolation and coordination, Chick-fil-A turned to the vendor PlanGrid Build for a technology solution.

By implementing PlanGrid's platform, which features tools for RFIs, submittals, and drawings, the company created a central hub for project information. The solution served as a lightning rod for connection, making remote team members feel less isolated and more integrated. This increased connectivity empowered Chick-fil-A's construction teams to perform at a higher level, enabling them to build better through improved collaboration and data-informed decision making.

Chick-fil-A

Jeff Shaw

Construction Manager