Case Study: Fortis Group achieves faster field-to-office communication and stronger client relationships with PlanGrid Build

How Fortis Group Uses PlanGrid to Improve Project Communication and Relationships

Fortis Group, a leading full‑service contractor in Ontario that has designed and built over two million square feet of retail, commercial and industrial space, faced a common construction challenge: quickly and reliably transmitting plans, change orders and site information from the office to job sites and subcontractors. Rather than impose technology, Fortis empowered field staff to trial solutions so they could choose a tool that fit real workflows.

After a four‑month field trial Fortis standardized on PlanGrid loaded onto iPads, enabling supervisors to access current plans, make markups, take measurements and share documents on the spot. The change cut time spent hunting for information (site supervisors report saving up to two hours a day), reduced conflicts, improved client communication during bidding and construction, and generated thousands of markups, photos and field reports that streamlined coordination and project delivery.

Fortis Group

Joe Maertens

Vice President of Operations