Case Study: Scape (international student accommodation) achieves streamlined 24/7 staff scheduling and major admin time savings with Planday

Scape - Customer Case Study

Scape Bloomsbury is a centrally located student halls operator in London serving many international students and supported by about 120 staff across multiple UK sites (around 14 on-site at Bloomsbury). Their challenge was running a 24/7 operation with varied roles—reception, maintenance, housekeeping and floating night porters—across different sites while avoiding lost communications, complex shift swaps and heavy admin.

By adopting Planday for scheduling and team communication, Scape can quickly reassign shifts, give cross-site visibility to managers and enable easy cover arrangements. The result is dramatically reduced admin time (what used to take hours of spreadsheets is now minutes), smoother staff coordination and more time for teams to focus on residents rather than rostering.

Scape

Siobhen Brown

Resident Manager