Case Study: Avondale Care achieves time savings and an electronic paper trail with Planday

Saving time and creating an electronic paper trail with Planday

Avondale Care, a 30‑year‑old care provider with about 350 employees across five locations, was struggling with outdated, paper‑based processes: staff clocked in with fobs, weekly rotas were printed and filed in department folders, shift changes were hard to manage, and policy sign‑offs and communications were time‑consuming and difficult to track.

By rolling out Planday, Avondale moved to digital templates, mobile shift requests/swaps and role‑based scheduling that prevents planning errors. Managers now have instant visibility of staffing levels and reasons for overstaffing, staff can be messaged individually or in groups with read confirmations, and the organisation has an electronic paper trail for inspectors — cutting admin time, improving transparency and earning positive staff feedback.

Avondale Care

Adrian Hendry

Director