Case Study: Riddle and Finns achieves smoother operations and better staff management with Planday

Riddle and Finns - Customer Case Study

Riddle and Finns, a Brighton-based operator of two high-end seafood restaurants, needed a better way to manage staffing, scheduling, and labour costs across a team of 60 to 70 employees. Before Planday, rota planning was manual and time-consuming, taking a full day in Excel and making holiday approvals and hour tracking difficult.

By implementing Planday with its Lightspeed integration, Riddle and Finns centralized rota management, messaging, holiday tracking, and payroll-ready data in one system. Planday helped cut admin time to a maximum of three hours, while synced revenue data gave managers real-time visibility into labour costs and staffing levels, enabling faster decisions and smoother operations.

Riddle and Finns

Jonathan Davis

General Manager