Case Study: Marsham Court Hotel saves time on staff scheduling with Planday

Marsham Court Hotel - Customer Case Study

Marsham Court Hotel, a four-star hotel in Bournemouth, needed a better way to manage flexible staffing for its 94-person team as availability changed frequently and manual rota planning, timesheets, leave tracking, and payroll tasks were taking up too much time. The hotel wanted to protect staff work-life balance while reducing confusion and last-minute scheduling headaches, and turned to Planday for help.

Planday centralized scheduling, communication, and time management, making it easier for Marsham Court Hotel to share availability, post open shifts, swap shifts, and send team updates. The result was a major time saving for James Dixon-Box and his team, with rota creation reduced from about three hours to one hour and an estimated 30 hours saved each month, while improving staff engagement and communication across the hotel.

Marsham Court Hotel

James Dixon-Box

Operations Director