Case Study: Manor By the Lake achieves 24 hours a month in payroll time savings and streamlined scheduling with Planday

Manor By the Lake - Customer Case Study

Manor By The Lake, part of the Heritage Rocks Group, is a busy, home-away-from-home wedding venue that hires 75–150 staff during peak seasons. Group GM Jose Luis Marques struggled with time-consuming, error-prone scheduling and payroll processes—relying on Excel and paper systems that left him unable to track revenue versus wage costs in real time or see who was on shift when off-site.

Implementing Planday gave staff mobile access to schedules, a reliable punch-clock, scheduling templates and direct payroll integration. The venue reduced payroll processing from a full day to about an hour, saved roughly 24 hours a month, improved accuracy and attendance control, and enabled managers to monitor staff costs against revenue and run departments more efficiently.

Manor By the Lake

Julie Crosby

Operations Manager