Pipeline
37 Case Studies
A Pipeline Case Study
PremCom (Premise Communications), a Buffalo-based provider of communication and network services, struggled for years with legacy CRMs that couldn’t track email, billing, invoicing or deliver reliable forecasting. VP of Sales Suzanne Croisdale needed a hosted, easy-to-use solution that wouldn’t burden her time with a long implementation and would give accurate, actionable pipeline visibility.
They chose Pipeline CRM for its Onboarding Services and dedicated support; a consultant configured custom fields, trained the sales team and helped them go live in under a month. The result was rapid adoption, preserved customer communications, improved forecasting, and 100% sales pipeline visibility within weeks.
Suzanne Croisdale
VP of Sales