Case Study: Wipro achieves 95% reduction in process design and implementation time with Pipefy

How Wipro cut design and implementation time of processes by 95%

Wipro, a global IT, consulting and business-process services company, needed a process-management solution with fast turnaround, accurate SLA and metric tracking, and a scalable framework to improve productivity across multiple corporate verticals. The Transformation Team evaluated options and selected Pipefy’s platform to meet those requirements.

Pipefy enabled Wipro to model custom workflows in minutes, let employees build and reconfigure processes without relying on external support, and set up alerts to track SLAs and metrics. As a result, Wipro reduced process design time by nearly 95% and cut implementation time by about 50% (saving roughly three to four months), increasing agility and reducing dependence on technical teams.

Wipro

Adytia Sengupta

Transformation Team