Case Study: VTEX achieves scalable, automated onboarding — 293 employees in 9 months — with Pipefy

How VTEX Scaled Their Onboarding Program for ~300 Employees

VTEX, a Brazilian unicorn operating in 46+ countries with over 1,300 employees and rapid growth, faced a scaling challenge: onboarding hundreds of new hires while relying on manual emails and spreadsheets that caused errors, lost information, and poor visibility. In August 2020 VTEX began using Pipefy to modernize and automate its employee onboarding process.

Using Pipefy, VTEX implemented error-proof web forms, automated emails and notifications, and a centralized employee database to trigger tasks across HR, IT, and Facilities. Pipefy’s solution enabled clearer visibility and coordination, reduced mistakes, and supported scaling — resulting in 293 employees successfully onboarded in nine months and better planning for start dates, inventory, and diversity tracking.

VTEX

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