Case Study: Pequeno Príncipe Hospital scales donations and automates fundraising with Pipefy

How the century-old hospital centralizes and automates 14 donation channels with Pipefy’s help

Pequeno Príncipe Hospital, Brazil’s largest children’s hospital, relied on manual and disconnected processes to manage donations, fundraising, and onboarding across 14 fundraising fronts. Until 2017, the New Projects team used spreadsheets, email, paper documents, and an outdated CRM, which created rework, communication gaps, and loss of investor history.

With Pipefy, Pequeno Príncipe Hospital centralized more than 40 workflows, automated manual tasks, and used the platform as a CRM for fundraising and investor onboarding. Pipefy helped the team reach 100% adoption of automated process orchestration, reduce hiring process time by 50%, cut finance sales-related tasks by 65%, and double the total funds raised over five years.

Pequeno Príncipe Hospital

Antony Assumpção

New Projects Coordinator