Case Study: Multinational Automotive Services Company fills urgent job openings 80% faster with Pipefy

How a multinational from automotive services fills job openings 80% faster

The Multinational Automotive Services Company, a leading vehicle glass repair and replacement firm operating in 36 countries, struggled with a fragmented, manual recruitment process that lacked standardized requests, complete candidate information, and visibility for HR and hiring managers. To address slow time-to-fill, repeated follow-ups, and inefficient status tracking, the company selected Pipefy and its workflow automation platform to overhaul recruitment intake and tracking.

Pipefy implemented standardized request forms, automation and templates, a centralized candidate database, and automated notifications—supported by Pipefy’s Customer Success team—to eliminate manual handoffs and missing data. The changes cut time to fill urgent openings by 80% (from 10–15 days to about three days), reduced time to process changes by 70%, saved 1,430+ hours in seven months, produced a 377% ROI, and enabled the company to redeploy HR resources and expand Pipefy to other departments.