Case Study: Grant Thornton improves candidate experience and reduces admin with Pinpoint

Reducing admin and providing a professional candidate experience for Grant Thornton

Grant Thornton Limited, the Channel Islands member firm of Grant Thornton International Limited, wanted to reduce admin-heavy recruitment processes and improve the candidate experience as its workforce grew. The People & Culture team was spending too much time on interview scheduling, tracking applicants in spreadsheets, and coordinating with other departments. Pinpoint’s recruitment software for financial services businesses was brought in to help streamline hiring.

With Pinpoint, Grant Thornton introduced automated interview scheduling, a branded careers site, a simple one-page application process, self-managed social recruitment advertising, and easy-to-use reporting and scorecards. The result was significantly reduced recruitment admin, faster and more professional candidate communication, and a smoother internal process for hiring teams. Training took just over an hour, the system was fully adopted within five weeks, and the People & Culture team saved hours each week.

Grant Thornton Limited

Katie De Carteret

People & Culture Senior Administrator