Case Study: Icario perfects its candidate experience with Pinpoint

Icario is Perfecting Every Step of their Candidate Experience

Icario, a health action company, wanted to improve its candidate experience but found their previous applicant tracking system too rigid. Talent Acquisition leader Rachel Todd needed more flexibility to customize job postings, protect sensitive candidate information, and better support their diversity and inclusion goals without forcing recruiters to work around the software.

With Pinpoint’s ATS, Icario was able to tailor every stage of hiring, add candidate-friendly job details and hiring manager bios to postings, anonymize candidate names before interviews, customize reminders, and streamline integrations with Bamboo HRIS. Rachel said Pinpoint delivered “double the value” at half the cost of their old ATS, and the rollout went smoothly with no complaints, helping Icario create a stronger, more transparent candidate experience.

Icario

Rachel Todd

Senior Talent Acquisition Specialist