Case Study: thyssenkrupp streamlines recruitment and improves candidate experience with Pinpoint

How thyssenkrupp made implementation achievable (and a joy to work on)

thyssenkrupp, a UK manufacturing business with 500 employees across 9 sites, needed an ATS implementation that would fit around everyday recruitment without disrupting a small two-person talent team. Working with Pinpoint, they wanted a way to improve hiring processes while keeping the upfront effort manageable and ensuring the system would be easy to use day to day.

Pinpoint supported a hands-on, sprint-based implementation, with thyssenkrupp’s Sophie Brown and colleague configuring the platform themselves using e-learning, support articles, weekly CSM calls, and live chat. The result was a successful go-live that Sophie described as “a joy to work on,” plus greater efficiency for the TA team, happier hiring managers, and a better candidate experience. Because the team built the system themselves, they can now make changes quickly without waiting weeks or paying extra, and continue improving templates and workflows over time.

thyssenkrupp

Sophie Brown

Talent Acquisition Manager