Case Study: River Island creates a transparent hiring process with Pinpoint

How River Island created a transparent hiring process across 240 locations

River Island, the UK fashion retailer with 240 physical locations, needed a faster, more transparent hiring process. Its old ATS was clunky, manual, and lacked central visibility, making it difficult for the talent team and store managers to collaborate effectively or keep candidates moving through the process.

Pinpoint provided a flexible applicant tracking system with a branded careers site, streamlined workflows, hiring manager portals, automation, scorecards, and reporting. With Pinpoint, River Island improved candidate and hiring manager experience, boosted collaboration across locations, and reduced time to hire by 28% while gaining clearer visibility and more efficient high-volume hiring.

River Island

Hannah Clarke

Talent Acquisition Manager