Case Study: Lush achieves more consistent high-volume seasonal hiring with Pinpoint

How Lush made high-volume seasonal hiring more consistent

Lush, the global cosmetics retail brand, needed a better way to manage high-volume hiring across 100+ retail, manufacturing, and office locations in the UK and Ireland. Their previous recruitment system was clunky, unreliable, and created inconsistent candidate experiences because teams often worked outside the system.

Lush implemented Pinpoint’s ATS and careers site to create a more consistent, on-brand hiring process with better job board integration and candidate visibility. With Pinpoint, they quickly attracted more high-quality applicants, filled seasonal roles in time for Christmas, and improved collaboration and communication across hiring teams while keeping flexibility for different store needs.

Lush

Billy Brickell

Talent Manager