Case Study: Article strengthens candidate experience and scales hiring with Pinpoint

How Article strengthened its candidate experience through a period of hypergrowth

Article, a retail and e-commerce brand, needed to build a centralized talent acquisition function while scaling rapidly from a 400-person company into hypergrowth. With hiring across multiple countries and role types, the team needed an applicant tracking system that could support a high-volume recruiting process while preserving a strong candidate experience. Pinpoint’s ATS was selected to help Article manage this challenge.

With Pinpoint, Article streamlined applications, improved interview self-scheduling, and gave hiring managers an easy-to-use platform that required little training. Pinpoint’s candidate experience surveys provided ongoing feedback, and responsive support helped the team move quickly as hiring needs evolved. The result was a scalable hiring process that supported Article’s growth from 600 employees to more than 1,300 in less than a year, while also enabling faster rollout of inclusion features like pronoun selection.

Article

Brad Clark

Director of Talent Acquisition