Case Study: Thermo Fisher Scientific achieves consistent, accurate pricing and proposals with Pierce Washington CPQ

Thermo Fisher streamlines quotes for 200 sales reps with Pierce Washington

Thermo Fisher Scientific's ImmunoDiagnostics Division (IDD) faced challenges with inconsistent pricing and proposals, leading to margin erosion. Their manual approval processes were time-consuming, and cumbersome calculations required verification. They partnered with vendor Pierce Washington, which implemented a Configure, Price, Quote (CPQ) solution to address these issues.

Pierce Washington's CPQ implementation automated approvals and calculations, eliminating invalid product entries and incorrect pricing. The solution standardized processes across 10 EMEA countries for 200 sales reps, enforcing discount approvals and providing a better understanding of overall margins. This greatly improved business operations by ensuring accurate and consistent quotes.

Thermo Fisher Scientific