Case Study: Schneider Electric achieves faster, more accurate quoting with Pierce Washington CPQ

Schneider Electric speeds 100-line order entry by 84% with Pierce Washington

Schneider Electric faced significant challenges with its outdated Siebel quoting tool, which was causing errors, delays, and a lack of auditability for its 2,000 internal sales reps across 70 countries. The company needed a new global quoting platform to streamline its process, speed up quote generation, and increase customer satisfaction. They partnered with vendor Pierce Washington to implement a Configure Price Quote (CPQ) solution.

Pierce Washington replaced the legacy system by leveraging Schneider's existing legacy configurators to create a tightly integrated CPQ platform. This solution streamlined the entire quoting process, leading to a fully automated and auditable workflow with complete quote-to-order conversion. The implementation by Pierce Washington resulted in an 84% faster process for entering a 100-line order, dramatically improving sales rep productivity and customer service efficiency.

Schneider Electric