Case Study: NTN achieves faster quote cycles with Pierce Washington CPQ Cloud

NTN improves quote cycle time and speeds customer price agreements with Pierce Washington

NTN faced challenges with long quote cycle times and error-prone quotes due to inefficient systems and processes, which resulted in lost profit. To address this, they partnered with vendor Pierce Washington to implement CPQ Cloud, aiming to streamline their quoting and customer price agreement process.

Pierce Washington's solution centralized quote and price agreement management, enabling multimodal product search and customized support request workflows. This reduced the need for engineering support and sped up the time-to-quote. The implementation provided measurable results for NTN, including improved quote cycle time, faster turnaround on customer price agreements, and consistent, professional quote documents.

NTN