Case Study: NetDocuments achieves faster quoting and reduced manual finance work with Pierce Washington

NetDocuments reduces quoting time by 80% with Pierce Washington

NetDocuments was struggling with an outdated, customized quoting solution and manual finance processes that hindered growth and new pricing strategies. This challenge was exacerbated by acquisitions and an increase in self-service trials, which overwhelmed the finance team with manual invoicing and adjustments. Pierce Washington was engaged to address these issues.

Pierce Washington implemented a scalable Revenue Cloud solution to automate quoting, order management, and subscription billing, integrating it with NetSuite. The project included migrating thousands of historical contracts and rationalizing hundreds of SKUs. As a result, Pierce Washington helped NetDocuments reduce average quoting time by 80%, cut manual finance processes by 32%, and decrease the time to onboard new companies by 47%.

NetDocuments