Case Study: NetApp launches a direct sales channel and improves configurator performance with Pierce Washington

NetApp launches first direct sales channel with Pierce Washington

NetApp, a data management and cloud storage company, faced challenges with its legacy EBS Configurator, including a poor user interface and slow system performance. They partnered with vendor Pierce Washington to improve their business operations by replacing the old system, with goals to enable shorter release cycles and establish a data-driven architecture.

Pierce Washington implemented a solution that integrated CPQ (Configure, Price, Quote) with SAP and EBS. This allowed NetApp to launch its first direct purchase sales channel for new cloud subscription products. The results included a more business-administered system, giving NetApp greater control over product and pricing to swiftly respond to market changes, significantly improving operational efficiency.

NetApp