Case Study: Thermo Fisher Scientific achieves improved quote quality and efficiency with Pierce Washington

Leveraging Oracle CPQ Cloud to Improve Quality and Efficiency of Quotes

ThermoFisher Scientific, a global leader in serving science, was struggling with inconsistent pricing and proposals in its Immunodiagnostics division: manual approval workflows were slow, pricing calculations were cumbersome and error-prone, and margin erosion was a risk. They engaged Pierce Washington Systems Integration and adopted Oracle CPQ Cloud to standardize quoting, enforce approvals and eliminate incorrect pricing and volumes.

Pierce Washington Systems Integration implemented Oracle CPQ Cloud across 10 EMEA countries (go-live May 2019) for 200 internal sales representatives, automating proposal-to-price conversions, preventing invalid product volumes, enforcing discount approvals, and standardizing processes regionally. As a result ThermoFisher Scientific achieved clearer margin visibility, faster approvals and consistently accurate quotes across the division.

Thermo Fisher Scientific