Case Study: NTN achieves faster, more accurate quotes and stronger price governance with Pierce Washington (Oracle CPQ Cloud)

Leveraging Oracle CPQ Cloud to Improve Quality and Efficiency of Quotes

NTN, a global bearing manufacturer, faced slow, error-prone quoting, inconsistent quote documents, and cumbersome customer price-agreement processes that led to lost revenue. PIERCE WASHINGTON SYSTEMS INTEGRATION deployed Oracle CPQ Cloud to address these inefficiencies and improve quote accuracy and governance.

PIERCE WASHINGTON SYSTEMS INTEGRATION centralized quote and price-agreement approvals in Oracle CPQ Cloud, introduced multimodal product search, implemented pricing governance controls, and built custom pre-quote support workflows to give sales fast access to pricing and inventory. The implementation reduced research and engineering support tickets, shortened time-to-quote, sped up customer price-agreement turnaround, and delivered consistent, professional standardized quote documents.

NTN