Case Study: Emerson Electric improves quote turnaround and margins with Pierce Washington's global CPQ implementation

Emerson Electric standardizes CPQ across 17 proposal languages with Pierce Washington

Emerson Electric faced the challenge of needing to improve quote turnaround time and deal margins while rolling out a standardized global Configure Price Quote (CPQ) application to replace manual processes and Excel-based tools across its NA, EMEA, and APAC regions.

Pierce Washington implemented a global CPQ solution that standardized the quote process and tools across all regions. The results included the introduction of new 'guidance pricing' to improve margins, the integration of an Engineer-to-Order (ETO) process into CPQ, and a deployment in four application languages and 17 proposal output languages. Pierce Washington delivered a solution that met Emerson's global standardization goals.

Emerson Electric