Case Study: Eaton streamlines price agreement approvals with Pierce Washington’s CPQ Cloud

Eaton streamlines 7,000 price agreements in 5 months with Pierce Washington

The customer, Eaton, was undergoing an SAP upgrade and required a new solution to manage price agreement creation. They also sought to improve their commercial process by integrating and streamlining the approval workflow, which was historically error-prone due to its reliance on email. Vendor Pierce Washington implemented CPQ Cloud to address this challenge.

Pierce Washington's solution used CPQ Cloud as a central system for creating and managing approvals for over 7,000 annual price agreements. The created agreements were then integrated into two separate systems for distributor and customer management. This implementation by Pierce Washington resulted in a decreased time to create agreements, faster approval turnaround, and an improved governance structure for the entire process.

Eaton