Piano
26 Case Studies
A Piano Case Study
Le Monde, France’s most widely read newspaper and operator of lemonde.fr, faced the challenge of preserving journalistic excellence while completing a digital transformation. They needed to maintain rapid, precisely timed news output, embed a data-driven culture across teams, and accurately measure a fragmented, multi-device audience that included both identified and anonymous users.
Using Piano Analytics, Le Monde gained comprehensive, never‑sampled data that guided content production, timing and distribution—shifting from flow-driven publishing to strategically staggered slots (e.g., evenings/weekends for lifestyle, mornings for finance, Sunday evenings for social). The analytics-led push strategy improved mailing performance (+13% clicks per push), recovered 5–15% of traffic lost to ad blockers, and helped drive a 12% increase in engine traffic in 2019 vs. 2018, while respecting user privacy with a trusted third‑party solution.
Pierre Buffet
Head of Digital Studies