Case Study: The Nordic Word achieves 31% year-on-year growth and scalable automated workflows with Phrase Localization Platform

How the Nordic Word Continues to Grow with Memsource

The Nordic Word is a small Nordic-focused language service provider founded in 2010 that translates over two million words a year with a core team of 14 linguists. The company specializes in Nordic languages and English but struggled with a highly seasonal market (up to three times more work in peak months) and a laborious, server‑based CAT and email-driven project workflow that created heavy project‑management overhead.

Switching to Memsource’s cloud platform brought automated workflows, client booking via an Automation Widget, and free licences for freelance translators, which cut admin time, expanded capacity and smoothed collaboration. The scalability also let The Nordic Word cover a month-long absence by adding shared PM licences, while driving business growth (31% year‑on‑year in 2018) and enabling the 2019 acquisition of another agency — all with lower overheads and strong vendor support.

The Nordic Word

Richard Green

Owner and Founder