Case Study: Provet achieves faster, data-driven decisions and self-service analytics with Phocas

Simple, Powerful: Phocas a Successful Addition to MS Dynamics CRM at Provet

Provet, a leading animal health distributor in Australasia, struggled with multiple legacy systems—particularly Microsoft Great Plains—that made data extraction difficult. Sales teams relied on IT to produce reports, consuming significant IT time and preventing staff from exploring their own data to make informed decisions.

Provet deployed Phocas Business Intelligence across Australia and New Zealand to give managers instant, self-service "slice-and-dice" access to sales data. The change eliminated routine reporting requests to IT, sped up and improved decision-making, revealed customer spending gaps, enabled faster customer reporting, and delivered clear ROI by paying for itself through efficiency gains.

Provet

Andrew Foote

CIO, Provet