Phocas
138 Case Studies
A Phocas Case Study
PPI Automotive is a family-owned automotive aftermarket distributor serving mechanics around Pittsburgh with 30 employees across three locations (and plans for a fourth) and a 30-minute delivery promise. The company struggled with unreliable, hard-to-use POS reporting from legacy systems and had little faith in its data, which limited business intelligence and made it difficult to track customers, inventory and sales opportunities.
After adopting Phocas through its ERP partner MAM, PPI gained near real-time, easy-to-use BI accessible on desktop and mobile. Phocas accelerated reporting from days to minutes, enabled targeted promotions and customer-level insights, and added lost-sales and min/max inventory analysis to reduce stock gaps. The result was faster, more confident decision-making, improved stocking and sales performance, and measurable ROI as management now trusts and routinely uses the data to grow the business.
Rich Johnston
Jr. Vice President