Case Study: Ozsale achieves faster sales reporting and better forecasting with Phocas

Ozsale Discovers a Reporting Solution to Help Them Make More Sales

Ozsale is a member-based online shopping club that sells heavily discounted designer brands to over 8.75 million members across Australia and the Asia‑Pacific, receiving around 20,000 garments per day through major warehouses in Sydney, Los Angeles and the UK. As the business expanded, Ozsale struggled to track sales by product line, generate timely reports from its Microsoft Dynamics NAV system, monitor warehouse performance for suppliers, and produce fast, accurate budgets and forecasts — a process that previously required slow, manual collation in Excel.

Ozsale implemented Phocas BI to integrate with their ERP and simplify reporting and analysis. The solution lets users drill down into sales history and supplier performance in a few clicks, supports daily sales checks, and speeds budgeting and forecasting; staff report Phocas is intuitive (a brief demo gets users started) and has materially reduced time and complexity in reporting.

OZsale

Louise Meade

Head of Buying