Case Study: Kriz-Davis energizes sales and raises service levels with Phocas

Kriz-Davis goes live with Phocas in 2 hours and improves customer service

Kriz-Davis, an electrical wholesale distributor, faced a challenge with cumbersome and inflexible reporting from its Epicor ERP system. The existing tools made it difficult for their sales and management teams to extract meaningful data quickly, often requiring IT assistance and causing frustration. They sought a user-friendly business intelligence solution to make data easily accessible, leading them to the vendor Phocas.

Phocas provided a flexible and easily implemented BI solution that integrated with the company's ERP. The implementation was quick, and the product gave teams across Kriz-Davis drill-down capabilities to understand sales performance and customer data. As a result, the company improved its customer service levels, empowered its sales team with vital information accessible even in the field, and gained a more accurate picture of business performance to quickly identify and address problems.

Kriz-Davis