Case Study: Johnstone Supply achieves greater business visibility with Phocas

Integration of financial and operational data aids all teams in monitoring specific KPIs

Johnstone Supply, a family-owned HVAC distributor with six branches in New Jersey, needed a better way to access and act on data across sales, inventory, accounting, and warehousing. Its old BI system was rigid, hard to use, and limited the team’s ability to drill into information and answer operational questions quickly.

Phocas replaced that tool with an intuitive BI platform that brought multiple data sources into a single source of truth. With Phocas, Johnstone Supply gained flexible dashboards, faster drill-downs, and better visibility into customer and warehouse performance, driving broader user adoption and enabling teams to share reports easily. The result was more actionable data, stronger decision-making, and improved tracking of efficiency metrics across the business.

Johnstone Supply

Timothy Janes

Operations Specialist