Case Study: Rashays Casual Dining achieves faster reporting and data-driven decisions with Phocas

Growing restaurant chain can’t get enough of Phocas

Rashays Casual Dining is a fast-growing restaurant chain with 25+ locations and 1,000+ staff that needed a better way to measure performance across stores. Relying on a single IT resource for manual, location-by-location reporting made it slow and difficult to track key metrics—like margin analysis, meal-period profitability, loyalty performance and customer preferences—across the business.

Rashays implemented Phocas to integrate multiple data sources and deliver intuitive, real-time dashboards that anyone can use. Reporting that once took days now takes minutes, reducing IT burden and enabling store managers and executives to make faster, data-driven decisions—improving loyalty programs, targeted promotions, margin and wastage analysis—and setting the company up to expand Phocas use across the whole business.

Rashays Casual Dining

Roman Tepes

Chief Executive Officer