Case Study: Gateway Supply Co. achieves 35% growth and improved inventory accuracy with Phocas

Gateway Supply continues growing with Phocas

Gateway Supply, a Columbia, SC wholesaler serving the plumbing, HVAC and mechanical trades since 1964, faced growing pains as its business expanded: more data to manage, a need to right-size new locations and inventory allocations, and time-consuming, manual AR and reporting processes that slowed decision-making and staffing choices.

By rolling out Phocas BI across multiple modules and databases (including RF), Gateway now analyzes sales and operational data to allocate inventory for new stores, cut inventory-selection time from weeks to minutes, and lift inventory accuracy to roughly 80%. The platform also streamlines AR work by highlighting the top accounts to action, supports staffing decisions with performance metrics, increased Phocas users from 20 to 80, and helped drive 35% company growth since 2014.

Gateway Supply Co.

Chris Williams

President