Case Study: Hayley Group achieves self-service analytics and improved business visibility with Phocas

Flexible, simple and intuitive – How the Hayley Group benefits from Phocas

Hayley Group PLC, founded in 1976 and now operating 30+ branches across the UK and Northern Ireland, turned to Phocas after implementing an Infor SX.e ERP system that produced lots of static, printed information but didn’t allow the business to be proactive. The main challenges were lack of actionable insight, limited drill-down capability, and heavy dependence on the IT team to produce reports for users.

Phocas was implemented to provide flexible, intuitive self-service analytics; within months users across operations, sales and finance could access the data they needed without IT support. The result was faster, more granular decision-making—better stock monitoring, clearer customer trend analysis, reduced reporting bottlenecks—and a consistently reliable, well-supported solution that the company recommends.

Hayley Group

Mark Law

IT Manager