Case Study: L.B. White achieves flexible, self-service data analytics with Phocas

Flexible data analytics solution works for everyone in LB White's team

L.B. White, a mid-size business, needed a better way to handle reporting and make data more useful across the team. Its existing system was coming up for renewal, and the company wanted a simple analytics solution that could connect to multiple data sources, work without VPN access, and be easy for all end users to adopt. The company chose Epicor Data Analytics (EDA) powered by Phocas.

Phocas delivered a flexible, cloud-based analytics platform that integrated tightly with Epicor ERP 10, included ready-made templates, and was customized to fit L.B. White’s needs. The solution improved access to fresh data several times a day, removed IT as a reporting bottleneck, and gave sales, marketing, and executives usable dashboards and insights. L.B. White reported smoother implementation, easier self-management after initial setup, and better support for sales opportunities, customer service, and business performance analysis.

L.B. White

Paul Osborne

Manufacturing System Analyst